Terms & Conditions
Jagger and Wolf source high quality handmade and one of a kind pieces from around the world. Vintage pieces may show signs of age and wear such as, repaired tears, fading, and slight imperfections, which we feel add to the unique beauty and story behind each valuable vintage piece. All Jagger and Wolf Moroccan collections are delicate handmade item and should be treated accordingly.
Please note, while every effort has been made to ensure our products/colours are represented accurately, different colour calibrations of each system can impact your screen reproduction.
- Refunds are only available for faulty products.
- Shipping costs are non-refundable.
- Strict No returns policy on all sale items including promotional discounts and our discount codes/Credit codes.
Shipping costs will be paid in full by the customer. The cost of sending a replacement or new purchase via a credit code is also at the customer’s expense. Please note that all credit codes are valid for 12 months from the date of issue.
Santorini Arch Mirror
All sales are final, strictly no returns of refunds on this product. Santorini's high quality commercial grade LED Halo light is water resident and is built to last a lifetime however we do offer a 12 months warranty on the LED for your piece of mind.
Every piece is hand sculpted to order using high quality materials. Your Santorini Arch is one-of-a-kind, no two will ever be the same, making yours especially unique to you. As each mirror is hand made, on the rare occasion hairline cracks (whilst minimal) may appear, we encourage you to embrace these as part of the Santorini character.
Our mirrors are handcrafted locally on the Gold Coast and made to order. Please allow up to 4 weeks for production.
Please note, because of the size and weight of this item shipping will be charged at a flat rate of $300 for delivery. Jagger and Wolf use a free white glove delivery service locally only and an interstate removalist for areas outside the Gold Coast and Brisbane.
For WA, SA and all remote areas please email email@example.com to obtain a shipping quote prior to ordering.
Transit Damage/ faulty
If on the rare occasion your mirror is damaged in transit we will need to be contacted immediately and before any installation is carried out. A replacement may be available once faulty goods have been approved by Jagger and Wolf and the return and re delivery of the damaged goods/faulty goods will be paid in full by the customer.
Our Santorini arch mirrors are now available for international shipping. Our mirrors are shipped express by air with a shipping time of 5 to 7 business days.
Our products and shipping prices exclude local government customs duties and taxes. Please enquire with your local border force before you make a purchase. These additional fees are incurred by the buyer with no link to our business.
Shipping is charged per mirror, for bulk orders please email firstname.lastname@example.org for a separate shipping quote.
Our couriers provide a door-to-door service.